Our distinctive Client Experience sets us apart

We discover what’s important to you and make it important to us

Our culture is built on a genuine interest in our clients – their challenges, growth ambitions and wider commercial context. You get the attention you deserve from approachable, senior professionals who ask the right questions, listen and provide real insight and a clear point of view.

• A relationship-led approach with more time and attention from partners and senior advisers
• A deeper understanding of your business for more meaningful advice and recommendations

Agile and responsive service

Our size and structure create advantages for you. We adopt a flatter structure, with shorter decision making chains, empowered teams and no complex chains of command. We have all the necessary processes and controls but they’re streamlined and efficient. Our teams are more responsive.

• A faster response when you need quick answers and clarity
• Anticipating the answers you’ll need before you ask

Pragmatic solutions to help you improve and grow

Our teams bring ideas to the table, going beyond the technical issues to recommend ways to make your business better. We balance a desire to do what’s best for you in the future with an experienced sense of what’s going to help you now.

• Helping you think ahead and think more broadly
• Proactively identifying opportunities for improvement and growth

Stable and collaborative teams with a different mindset

Our people are open, accessible and easy to work with. We work through the issues alongside you, always with an independent perspective and challenging where necessary. Our collaborative style also enables us to assemble teams across service lines, industries, and geographies to tailor our capabilities for you.

• Closer teams and solutions built around your needs
• A better stability of the audit team who will work again on your engagement the following year